Ensuring your order arrives smoothly is important to us, which is why we’ve put clear guidelines in place for shipping and refunds. These details will help you understand what to expect if something goes wrong with your delivery or product.
Double-Check Your Shipping Information
Mistakes in the shipping address can lead to delivery issues. Before submitting your order, take a moment to check all the details are accurate. If you realize after placing your order that something is incorrect, contact us immediately, and we’ll do our best to correct it. However, we can’t offer refunds if your package is undelivered due to an incorrect address that was provided during the ordering process.
Hassle-Free Refunds
If you’re not happy with your order, there’s no need to worry. You have 30 days from the delivery date to return the product. Just get in touch with our customer service team, and we’ll provide the return address. Once we receive the product in its original packaging, the refund process will begin.
In cases where the product arrives damaged or if there was a mistake with your order, we’re happy to send a replacement at no extra charge. If you’d rather have a refund, we’ll issue it promptly after receiving the returned item. However, shipping fees may not be refunded unless the error was on our end.
Feel free to reach out with any questions or concerns. We’re here to help, making sure you have a smooth experience from start to finish.